Privacy Policy
This policy explains what information Era Life Home collects through eralifehome.com, how we use it, and the choices you have.
Questions about your information? Email info@eralifecare.com or call (800) 861-7996.
Information we collect
Information you give us: when you fill out a contact or tour form, call or email us, we collect what you provide, such as your name, phone number, email address and message.
Information collected automatically: like most websites, ours uses cookies and similar tools that record things such as your browser type, device, the pages you visit and how you arrived at the site.
Please don't send medical details through the website
Our forms are for questions and tour requests. Please don't include medical records or detailed health information. We'll discuss care needs with you by phone or in person.
How we use information
We use it to answer your questions, schedule tours, follow up about our services, improve the website and measure how our advertising performs.
Cookies, advertising and third-party tools
We use the Meta Pixel, a tool from Meta (the company behind Facebook and Instagram), to understand visits that come from our ads and to show relevant ads. Meta may collect information about your visit under its own privacy policy. Our pages also include an embedded Google map, which Google may use to collect information under its privacy policy. You can limit cookies through your browser settings and adjust ad preferences in your Facebook and Google accounts.
How we share information
We do not sell your personal information for money. We share information only with service providers that help us run the website, our contact forms and our communications, with the advertising and analytics tools described above, or when required by law.
Do Not Track
Some browsers send a Do Not Track signal. Our website does not currently respond to these signals.
How we protect information
We use reasonable measures to protect the information you send us and keep it only as long as needed for the purposes above. No method of transmitting information online is completely secure.
Your choices
You can ask us to tell you what information we have about you, correct it, or delete it, and you can ask us to stop contacting you at any time. Email info@eralifecare.com or call (800) 861-7996.
Children
This website is meant for adults and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
Contact us
Era Life Home, 876 Sharon Way, Upland, CA 91786. Email info@eralifecare.com or call (800) 861-7996.
A Home, Not a Facility
Era Life Home is a small residential care home — not a large institution. That means fewer residents, more personalized attention, and a living environment that truly feels like home. Our caregivers know each resident by name, by preference, and by heart.
